Senior Solutions Engineer

Job Description

At Hydrolix, we are revolutionizing the world of data management and analytics with an innovative cloud data platform purpose-built for petabyte-scale datasets. Hydrolix enables organizations to slash their data costs while simultaneously increasing their data retention.

We are seeking a versatile Senior Solutions Engineer to join our team. You will bring your technical expertise to a diverse customer environment, supporting pre and post sales activity in our most important customers. Your day-day will be working with customers and prospects to help them leverage the Hydrolix data platform across a variety of cloud environments. You’ll partner with customers and partners, become a trusted advisor to our users, help them realize their data aspirations, and improve their time-to-value.

Key Responsibilities

• Client facing Technical Solutions architecture, both pre and post sales with an emphasis on pre-sales
• Collaborate with customers to understand their business objectives, data management challenges, and specific requirements
• Provide technical guidance, support and best practices to customers on utilizing Hydrolix to achieve their data management and analytics goals
• Troubleshoot and resolve technical issues encountered by customers
• Provide expert guidance to clients, covering dashboarding, API interfaces, data ingestion and transformation, using Hydrolix and other 3rd party tools, ensuring data accuracy, usability, and performance optimization.
• Contribute to the development of product documentation, customer feedback, technical guides, and training materials and blogs to support customer onboarding.
• Proofs of concept when needed

Qualifications and Skills

• Multilingual in English and another European language is a requirement.
• A minimum of five (5) years of professional experience in a technical consulting, solutions architecture, or technical presales capacity.
• Demonstrated strong communication, analytical, and problem-solving abilities.
• Proven capacity to effectively manage multiple projects and meet established deadlines.
• Experience with database management systems, data platforms, or database software, including proficiency in SQL.
• Familiarity and hands-on experience with major cloud computing platforms (e.g., AWS, Azure, GCP).
• A solid understanding of the current observability landscape.

Bonus Qualifications

• Extensive experience and/or professional certifications with one or more major cloud computing platforms.
• Experience selling to security use cases or managed service providers
• Experience utilizing technologies such as Kubernetes, Spark, Databricks, Splunk, or Grafana.
• Experience with non-production level programming or scripting languages (e.g., Python, Go, R).
• A Bachelor’s degree in Computer Science, Information Technology, or a closely related field.
• Experience in the Presales role, coupled with training in at least one formal sales methodology (e.g., MEDDIC, Value Selling, Solution Selling).